refer to the quot discussion questions quot in chapter 9 page 270 answer questions 1 7 and 10

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1. How would you define business intelligence? Do research on the Web to identify two recent real-world applications of BI that are of interest to you.

7. Identify at least four key performance indicators that could be used to define the current state of operations of a fast food restaurant. Sketch what a dashboard displaying those KPIs might look like.

10. Your non-profit organization wishes to increase the efficiency of its fund drive efforts. How might data mining help to increase the amount of donations with a decrease in volunteer effort?

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