please respond to the following discussion 1 bus 430 week 2 operations management

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BUS 430 Week 2 Discussion 1 Operations Management Models of Organizational

Models of Organizational Performance Please respond to the following:

  • Choose two models of organizational performance and compare and contrast them by evaluating their differences and similarities.
  • From the first e-Activity, suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction.
  • From the second e-Activity, provide at least two examples of quality indicators that the company may opt to measure and defend its cause-and-effect linkage between the key measures of performance.
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