please answer the two questions in one page or less.
- share an example of a customer experience you’ve had with a brand in which the customer lifecycle seemed broken or disconnected. >> already explained see the DOC
- Why did it seem that way, and what could they have done to better sync it up?
PLEASE SEE THE DOCS, one has my experience and I explained what happened , BUT NEED TO BE PROOFREADING.
another Doc is my friend’s assignment as an example if needed.
please I do not need any written reference.
you can edit, delete, change any my story.