Case Study : Responses need to be in an Essay APA format with references and citations . Now what ? Kelly Carmon had been working at West Liberty Health System for four years, and she was starting

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Case Study :

Responses need to be in an Essay APA format with references and citations .

Now what ?

Kelly Carmon had been working at West Liberty Health System for four years, and she was starting to wonder about what was next for her career.

She remembered her graduate school experience in health administration fondly, especially now that she had been in the same position for three full years since her first promotion. The excitement of learning new things and the terror of exams and presentations were seemingly distant memories. Instead, she felt stuck in her present job as manager of operations for the division of cardiology. West Liberty Health System was a large, multihospital system located in a competitive Midwestern market. Though West Liberty was both large and doing fine financially, Carmon’s expectation that she could grow and learn within the health system was not becoming a reality. She found that the real day-to-day existence of this operations management position was about as unglamorous as she could imagine, and she was unable to envision a promotion in her near future. Carmon had tried to continue to read and learn on the job, but there just wasn’t enough time in the day. The firefighting of operations and real­ time crises was always her first priority, and she was afraid that she would soon be unable to remember how to analyze the business case for a new venture or how to think strategically about just about anything.

As Carmon returned home at the end of the week, she decided things had to change. Even though West Liberty had seemed like a good and caring employer when she interviewed all those years ago, the company now seemed much better at talking about caring about employees than actually doing something about it. When Carmon looked back on the past three years, she realized that she had yet to successfully participate in any seminar or educational class offered by the health system because she could never seem to get away from her job. She also realized that she was not alone. Her friends in other departments had similar complaints, and they often felt that the only way they were able to take a break was to leave the country -but nobody had enough time or money to do that frequently.

At 25, Carmon was still single, but she was starting to feel that the time she was investing in her career was not paying off professionally- and it was certainly not helping her social life. Feeling burned out and disappointed, Carmon knew she needed to do something different, but she didn’t know what. She wanted to take the educational programs West Liberty offered, but she needed to find some protected time. She also needed to figure out how to navigate tl1e politics and chaos of West Liberty.

Carmon set up a meeting with her boss, Patricia Edwards, director of cardiology, to voice her concerns. Although she told Edwards tl1at the reason for the meeting was “professional development,” she wasn’t sure that Edwards understood, what Carmon meant; she also wasn’t confident that Edwards would be able to provide the guidance Carmon sought. She had other mentors at West Liberty who had suggested different ways to develop herself professionally, but Carmon knew she had to get Edwards’s support before she could reallocate her time to focus on her professional development.

In preparing for her meeting with Edwards, Carmon considered what information she should send to Edwards ahead of time and what she should leave for the actual meeting. Knowing Edwards hated to be caught off guard, Carmon decided to compile all of her preliminary planning ideas in a “for your eyes only” document that she could send a week in advance of the meeting. She knew Edwards’s time was limited, but she wanted to make sure Edwards understood how important this issue was to her future at West Liberty. Carmon was dependent on Edwards’s buy-in to help her achieve her professional development goals, and she felt that a personal professional development plan would provide a solid framework with which she could guide the discussion. Knowing her resume would be a good starting point, she decided to update it (see exhibit -resume for Kelly Carmon attached file ) before considering her next steps.

Case Questions :

1.     What constraints does Carmon face within her position? What options does she have to overcome tl1ose constraints?

2.     What can Carmon do in her present position to learn on the job?

3.    What should Carmon do to prepare for the meeting with Edwards?

4.     What should be part of Carmon’s personal professional development plan?

5.     What documents should Carmon bring or send in advance of the meeting?

Please use the following references :

Thank you

Case Study : Responses need to be in an Essay APA format with references and citations . Now what ? Kelly Carmon had been working at West Liberty Health System for four years, and she was starting
EXHIBIT Resume for KellyCarmon 4678A Weybridge Rd. East Midwest City Kelly Carmon [email protected] (987) 654-3210 Experience West Liberty Health System, Midwest City, State, Operations Manager, Department of Cardiology, October 2013-present Managed strategic operations projects that improved service to patients and increased revenues for Cardiology department Provided planning and operations assistance to department Facilitated consensus-building and decision-making Supervised statistical analyses of surveys to improve patient satisfaction West Liberty Health System, Midwest City, State, Administrative Coordina­ tor, Department of Clinical Epidemiology, May 2012-October 2013 Developed, distributed, and collected quantitative survey on healthcare workers’ perceptions and knowledge of isolation in relation to MRSA and C. diff Participated in Community Health Day and Public Health Farmers’ Market Midwest University, School of Public Health, Midwest City, State, Student Research Assistant, January 2011-May 2012 Collected observational data on hand hygiene compliance at hospitals for infection prevention projects Reported monthly data for use in reports by CMS Partnership for Patients and participating hospitals Trained new hand hygiene auditors Eastern University Department of Anthropology, Eastern City, State, Research Assistant, May 2009-May 2010 Supported Dr. Fiona Bell’s research on human adaptation to high-altitude hypoxia Analyzed videos to determine capillary measurements from stills of nomads and Eastern City community residents and compiled data into spreadsheets for statistical analysis Education Midwest University, Midwest City, State, Master of Health Administration (May 2012) Eastern University, Washington, DC, Bachelor of Arts, Anthropology and Sociology; Psychology minor; cum laude (May 2010) Dean’s High Honors – Provost’s Special Scholarship Recipient Skills Proficient in Microsoft Office Suite; SPSS; ATLAS.ti – Versed in SAS; STATA Proficient in Spanish
Case Study : Responses need to be in an Essay APA format with references and citations . Now what ? Kelly Carmon had been working at West Liberty Health System for four years, and she was starting
TUTORING SERVICE RESOURCE ACADEMIC Responding to a Case Study What is the Purpose of a Case Study? Case study assignments usually require you to identify problems and issues in a scenario, in order for you to demonstrate your developing knowledge of theories and professional policies. For example, you may be asked to identify issues in a healthcare case study and demonstrate your knowledge. Steps in Responding to a Case Study These are a number of steps you should follow when writing a response to a case study: Read the Case Study and Question Carefully In this step, you should highlight any points that you think are important. While it might seem like an obvious step it is often skipped or rushed. Spend real time carefully reading the case study and question to ensure you have understood what you are being tasked to do. Identify the Main Issues In this step you are required to identify the key issues arising from the facts in the case study. Link Theory to Practice In this step use you should link your knowledge about a topic—such as theory, codes of practice, policy and practices—to the facts in the case study. In other words, in this step you are applying your knowledge in practice by using this knowledge to identify and resolve issues and solve problems. Plan Your Response In this step, outline your response. You can use the set questions as headings when you plan your written response. It will help you organize your thoughts and stay on track. It will also ensure you do not miss any material you need to cover. Write Your Response A written response to a case study requires an introduction, a body, and a conclusion. Structure of a Case Study Response Introduction Think of the introduction as a brief guide to your paper. The introduction of your case study response should tell the reader: What the context or focus of the case study is—in other words, what is it about? What key areas will be covered, and in what order. What conclusion has been reached—this is generally, the thesis statement. Body This is the main part of your response and will be made up of a number of paragraphs that work through the issues in your case study. You will need to decide on how many paragraphs are required to respond to each of the questions or issues raised in the case study. Some issues may require more than one paragraph in response. In the body of your case study response you should: Refer back to the headings you created in the Plan Your Response step to keep your writing on track. Ensure each paragraph focuses on only one main idea. Build the points you are making in a logical order. Clearly link the end of one paragraph to the beginning of the next paragraph. Conclusion Your conclusion should draw together the main points you have made in the body of your case study, without introducing any new ideas. You should also restate your thesis statement. Do not rush your conclusion as it is the last part of your paper to be read before it is marked. Instead, look at your conclusion as an opportunity to make final, good impression. Edit and Proofread As with all assignments, use the spell-checking tool on your computer and then read through your paper yourself to detect and correct other errors and omissions. Check you have answered all questions and backed up your answer with relevant literature. Check that you have followed instructions, that you have acknowledged all sources of information correctly and that all references are in your reference list. Submit Does your paper demonstrate that if you were a professional working in this particular situation, you would know what policies and procedures should be followed, or what actions to take to deal professionally with the situation? If so, it is ready to submit. Remember… Use APA Format for your response to the case studies. Below is a good resource for helping you format your paper. This resource has been created to give you an idea of how to set out a case study.

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